Meet The Brainerd Team


Dr. Patrick Im


Dr. Patrick Im is a 1995 graduate of the Loma Linda University School of Dentistry. He’s been practicing general dentistry for 26 years now and earned the prestigious Fellow designation at the Las Vegas Institute for Aesthetic Dentistry in 2009. Dr. Im has also practiced in a hospital dental clinic setting and feels at home with patients of all walks of life, meeting various dental needs and providing long lasting solutions. 

Creating the most gentle and painless dental visits, while providing high quality and aesthetic results is what Dr. Im finds rewarding everyday. He particularly loves treating chronic pain for patients suffering from TMJ (craniofacial disorders) and providing non-invasive physiologic-based techniques to relieve medical symptoms like tension headaches, migraines, neck-shoulder-back pain, jaw popping pain, tinnitus, clenching, and grinding just to name a few. Dr. Im also provides sleep apnea appliances for those patients who are CPAP intolerant and for those wanting to avoid invasive surgery.  

Outside of the office, Dr. Im enjoys traveling with his wife and their three children. Dr. Im is also an avid player of golf, tennis, basketball, swimming, and cycling. 


Lauren Cross

Dental Assistant

Lauren is a Mississippi native, but she has lived in Chattanooga for the past two years. Lauren has been a dental assistant for four years and has recently received additional education and training as an expanded functions dental assistant, which allows her to care for patients and perform dental fillings alongside the dentist. Lauren was married in September this year and loves to spend time with her family and friends. She loves having brunch, crafting, spending time outdoors, and being a plant mom! Lauren is passionate about her patients and understands that many have anxieties about going to the dentist. Lauren does her best to ensure patients have trust and confidence in her and Dr. Im and works to put them at ease. Seeing patients smiling and happy as they leave her chair is the best feeling and reward.


Stephanie Smith

Dental Assistant

Stephanie has been a dental assistant for 20 years. She enjoys dentistry and is passionate about helping them gain confidence in their smile. All of Stephanie’s patients feel at home and welcome in her chair. She works to provide them with a non judgemental atmosphere and walks beside them on the road to optimal oral health. Outside of the office, Stephanie enjoys spending time with her children, family and friends. She also enjoys being out on the water at the beach or on a boat, and gardening. Stephanie looks forward to meeting you and working together on the smile of your dreams!


Betsy Schilling

Administrative Professional

Betsy has been at our Brainerd office for 14 years, she is the familiar face our patients know and love. Betsy began her career in medical insurance and billing in 1981 and brings a wealth of knowledge and experience to the practice in our administration department. Her goal is to help each patient understand their dental treatment needs and she works diligently with them to ensure they have the best coverage possible on their way to their best smile and oral health. Betsy lives in Chattanooga with her husband, Tripp and together they rescue and love on their three Afghan Hounds!


Brittany Bell

Administrative Associate

Brittany Bell is originally from the San Diego area and has lived in Chattanooga for the past five years with her husband, Chris and their three beautiful children – Haylee, Hudson and Brendon. Brittany has been with the Winn Smiles team since 2021 and loves greeting patients by phone and as they walk in the door. Brittany loves to be able to make their experience a little easier by helping them with paperwork and understanding more about their insurance and payment options all with the brightest and most genuine smile. Brittany makes all our patients feel like they just came home. She can’t wait to meet you!

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